Developing a Project Management Dashboard for Telehealth Implementation

Abstract

In The rapid expansion of telehealth services, accelerated by the COVID-19 pandemic, presents significant challenges

for healthcare organizations in managing complex implementation projects. Effective project management tools

tailored specifically for telehealth are lacking, resulting in coordination inefficiencies and increased risk of regulatory

non-compliance. This study proposes the development of a specialized project management dashboard designed to

streamline telehealth implementation by integrating real-time task tracking, regulatory monitoring, resource

allocation, and stakeholder communication into a unified platform. Using a mixed-methods approach, including

stakeholder surveys, system performance testing, and user feedback analysis, the dashboard was iteratively refined to

meet diverse user needs across clinical, administrative, and technical roles. Results demonstrate improved project

visibility, enhanced collaboration, and increased adherence to compliance requirements. Key performance metrics

indicate that the dashboard achieves high usability and system responsiveness, supporting agile project workflows.

The study concludes with recommendations for further integration of predictive analytics and enhanced user training

to maximize adoption. This research contributes a practical tool and a framework for managing telehealth projects

more effectively, with implications for healthcare providers, IT teams, and policymakers aiming to expand digital

health services.